AI for QA

Give your AI pilot a quality bar before giving it more work

Design a QA experiment with bounded inputs, human review and clear stop conditions before expanding AI usage.

An AI assistant can generate plausible test ideas quickly. A useful pilot asks a narrower question: can this approach improve a specific workflow while maintaining the quality and operating constraints that matter to this team?

Define the experiment before choosing the most impressive demonstration. The demonstration can show possibility; an evaluation needs evidence that supports a decision.

Choose work you can evaluate

A good first candidate has a bounded input, a recognisable output and a reviewer who can judge whether it is useful. Drafting test ideas from a well-defined requirement may be easier to evaluate than delegating an open-ended release decision.

Write down the intended use and the limits. Identify what the assistant may suggest, what deterministic checks can verify and what still requires human judgement. Keep access to production systems and sensitive data outside the experiment unless separately justified and approved.

Build a representative sample

Include typical tasks and difficult cases, such as ambiguous requirements, missing context and conflicting constraints. Keep some evaluation examples separate from the examples used to refine the workflow.

Decide which inputs are permitted. Redact or substitute sensitive information, and confirm the tool’s data handling fits your organisation’s requirements. The NIST AI Risk Management Framework is a useful reference for structuring risk considerations around an AI system’s context and use.

Evaluate usefulness and review effort

Score outputs against a written rubric. For test ideas, consider relevance, traceability, duplicates, missing high-risk cases and whether the proposed assertion could actually detect the failure.

Record the work required to reach acceptance: preparation, checking, correction and retries. A reviewer who rewrites most of an answer is doing substantial work even if generation took seconds. Keep rejected outputs in the cost record.

Set expansion and stop conditions

Agree on the minimum acceptable quality, the maximum review burden and the errors that should stop the pilot. These thresholds should reflect the workflow’s risk rather than a generic accuracy target.

Also decide what counts as inconclusive. If the sample is too small or the baseline is inconsistent, collect better evidence before interpreting an apparent improvement as a stable result.

Keep the operating model visible

An expansion decision should include an owner, review procedure, fallback and a plan to re-evaluate after changes. A model or prompt update can change behaviour; the original pilot is not a permanent guarantee.

Our AI for QA service helps design and evaluate a bounded adoption path. For the economic comparison, use cost per accepted outcome alongside the quality assessment.